Ayşe Çetinel
Assist. Prof.
Education:
- PhD 2024, OM and Information Systems, Koç Univ.
- MS 2018, Big Data and Business Analytics, İTÜ,
- BS 2003, Finance, Fisher College of Business, The Ohio State University
Research:
- Empirical Operations Management,
- Marketing-Operations Interface,
- Retail Operations
- Data-driven Decision Making
AI Research
Harnessing the transformative potential of artificial intelligence in retail.
- How retailers can leverage AI to integrate operations and marketing, enhance customer support, and optimize supply chain.
- AI-driven transformations—from digitalizing in-store operations to providing personalized shopping experiences and virtual assistance online—and their impact on both retailers and customers.
